These are the core principles that make Rinzo different from almost every traditional, local dry cleaner:
1. 24-Hour Delivery on Most Orders
Laundry shouldn’t hold your life hostage. We aim to complete and deliver standard orders within 24 hours, with clear timelines from pickup to drop. For urgent needs, we also offer express options on selected services.
2. No Fake “Dry Cleaning” – We Do It Properly
We know the industry trick: charge dry-clean prices, but just run the clothes through a regular wash.
At Rinzo, we refuse to do that. If you’ve paid for dry cleaning, your garments are processed using genuine dry-cleaning methods, with the right machines, solvents and finishing.
3. Premium Chemicals, Fabric-Safe by Design
We use high-quality, professional chemicals chosen for both performance and fabric safety. The clear goal:
no article that comes to us should be spoiled because of bad products or careless handling.
Your clothes stay brighter, softer and last longer.
4. Vetted & Trained Employees – Not Random Labour
Every Rinzo team member is:
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- Thoroughly vetted before joining
- Sent to a minimum two-week training camp
- Trained on fabrics, stains, processes, machine handling and finishing
- Tested and certified internally before they are allowed to handle customer garments
In simple terms: we invest heavily in making sure our people know exactly how not to ruin anyone’s clothes.
5. Eco-Friendly Dry Cleaning
We believe that taking care of your clothes shouldn’t harm the environment.
Our dry-cleaning processes are designed to be eco-friendly, and we hold ISO certification for our commitment to cleaner, safer methods.
6. An ISO-Certified Company
Rinzo itself operates under ISO-certified systems. That means:
- Standardised processes
- Better checks and balances
- Consistent quality
- Fewer mistakes and faster correction when something does go wrong
We don’t rely on guesswork. We rely on systems.